Network for Animals Ltd (NFAL) and Network for Animals Charitable Trust (NFACT)(together “we”, “our” and “us”) are committed to protecting and respecting your privacy. This policy outlines the basis on which any personal data we collect from you, or that you provide to us, will be processed by us and tell you about your privacy rights and how the law protects you. 

About Us

We are an international animal welfare organisation and charity working in difficult situations around the world where animals need us the most. 

Network for Animals Ltd (NFAL) is registered at Companies House with company number: 03285050.

Network for Animals Charitable Trust (NFACT) is a charitable organisation registered at Companies House with company number: 07382889.

NFACT is a charity registered with The Charity Commission: 1142700.

Our registered office address for both organisations is 9 Bonhill Street, London, EC2A 4DJ. 

We are joint controllers in respect of the personal data you provide to us. We are registered with The Information Commissioner’s Office (ICO) in the United Kingdom under Registration Numbers: 

Network for Animals Ltd: Z1512675

Network for Animals Charitable Trust: ZB204959

Purpose of this policy

This policy explains how we manage, use and protect the personal data that we acquire from you when you use our website or otherwise interact with us.

We will only use or share your personal data in a manner that is in accordance with this Privacy Policy.

We are committed to protecting your personal data we will seek to ensure that your personal data is handled and maintained in a secure and data-protection compliant environment at all times. We ensure policies and procedures are in place to protect the data we collect. We work within the guidelines and advice provided by the ICO and abide by the ICO’s requirements.

We seek to fully comply with the Data Protection Act 2018, the General Data Protection Regulation 2018 (GDPR), and the Privacy and Electronic Communications (EC Directive) Regulations 2003 (PECR). If you wish to find out more, please visit www.ico.org.uk.

Collection of your personal data

‘Personal Data’ means the information about  you, which usually includes your name, address, mobile number and email address. We acquire these in a number of ways:

• during interactions with you directly through our website or in person.
• information about your computer and about your visits to and use of this website (including but not limited to your internet protocol address, geographical location, browser type, referral source, length of visit and number of page views); 
• any information about you required by Network for Animals to conduct its operations;
• your financial information and preferences and interests; 
• information that other users share about you, or that are created through your interactions with us; and
• in specific instances, we may receive Personal Information about you from third parties (e.g. where you participated in an event; or indicated your support for similar organisations).

How we use your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Administrative purposes

• administer our website; 
• improve user experience; 
• allow participation in interactive features of the services provided (when available);
• notify you about changes to the services provided or charities or projects supported;
• carry out obligations arising from any contracts entered into with you, as far as it is applicable; 
• provide third parties with statistical information about the website users, which information will not include Personal Information; and
• to manage the database we share with our sister organisation Animal Survival International (ASI) (Animal Survival International Ltd., Animal Survival International USA, Inc., and Animal Survival International NPC).

Our relationship with you

• send you email notifications as requested by you; 
• administer the relationship with you and keep records updated;
• keeping track of the amount, frequency and value of each person’s donation, and where possible, what the donation relates to;
• deal with enquiries and complaints made by or about you; and

Marketing

• send you marketing materials about fundraising, campaigning, events, and products and services that we think may be of interest to you, by direct mail, email, or similar technology where we have your permission; 
• in limited circumstances, analyse the data we collect about you together with publicly available information to better understand your interests and preferences so we can contact you more effectively

Disclosure of your Personal Data

We may share your personal data:

• Where you have given your permission 
• Where we need to comply with a legal or regulatory obligation. 
• with a third party processor who will process it on our behalf. We retain full responsibility for ensuring the processor complies with this policy and all current data protection regulations.
• in connection with any legal proceedings or prospective legal proceedings; 
• in order to establish, exercise or defend its legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)
• in connection with our work with Animal Survival International as part of our shared campaigning and conservation aims. We will only share your personal data if you have opted in to hear from them directly about their work.

How long will you use my personal data for?

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Cookie Use

Cookies are small pieces of information put on your computer/mobile phone when you visit a website. They are widely used to make websites work more efficiently and to collect information for us. If you’d like to know more about cookies, visit allaboutcookies.org.

Our website uses first party and third-party cookies for several purposes. First-party cookies are necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website. 

We use cookies in various ways.

Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket, and checkout securely.

Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyse how well the website performs and where it needs improvement.

Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.

The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.

Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms.

Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.

If you want to change your preferences, you can click on the YesCookie icon in the bottom left of your screen. This will display the consent notice again, enabling you to change your preferences or withdraw your consent entirely.

In addition, most browsers will allow you to turn off cookies. If you want to know how to do this please look at the menu on your browser or look at the instructions on www.allaboutcookies.org.

Turning off cookies may mean our website doesn’t work as well and you may have restricted use of the site.

Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. 

However, despite our best efforts the Internet is not 100% secure and we cannot guarantee the security of any information you send to us via the Internet. We will not be responsible for any loss or damage you or others may suffer as a result of the loss or damage to your personal data.

In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Controlling your personal information

You have certain rights over your personal data. If you want to know more about these rights, the Information Commissioner’s Office has more guidance on its website: ico.org.uk

The right to be informed – you have the right to know what we are collecting and how we are collecting it.

Right of access- you have the right to know whether we are processing your personal data, and what we are processing. We will respond within 28 days of receiving your request.

Right to rectification – you have the right to have any incorrect personal data corrected or completed if it is incomplete. We will respond within 28 days of receiving your request.

Right to erasure – this right, often referred to as the right to be forgotten, allows you to ask us to erase personal data where there is no valid reason for us to keep it. We will respond within 28 days of receiving your request.

Right to restrict processing – you have the right to ask us to restrict processing of your data. We will respond within 28 days of receiving your request.

Right to object – you have the right to object to our processing of your personal data based on:

• legitimate interests, or for the performance of a task in the public interests/exercise of official authority (including profiling);
• direct marketing (including profiling); and
• for purposes of scientific/historical research and statistics.

Right to complain – you can complain about the processing of your personal data to your relevant supervisory authority, the Information Commissioner’s Office.

To exercise any of the above rights, or if you would like to amend/delete the personal data you have provided to us, please contact us by email at [email protected]

Changes to this Privacy Policy

We may change this Privacy Policy from time to time. You should check this Privacy Policy occasionally to ensure you’re aware of the most recent version which will apply each time you access this website.

The privacy policy was last updated on 5th September 2025